This security guard training school is one of the best , if not the best in the 5 Boro's. The instructor is a professional and may be a relation of the firm's owner. So this guy (the-Instructor) has a responsibility to the public , the Div.ofLic.services and to his family business to do the right thing. The guy's there every day , so you can get to him with any problems. Of course he wants the operation running smooth , so talk with him if something comes up - don't get upset. And also the paying clients. People such as you & i that need class room training. The school has the up to date security industry information. And they provide all the information necessary to understand the requirements and actions legal for the security guard to get the license. They use lecture, hand outs and a slide show. The school and the instructor are top level and they give the class 3 or 4 times a week , could be more. They may be open 6 days a week in order to serve the men and women in need of security credentials. And than work and pay the bills. I know , i went there last year.