If you want to solve your IRS problems, call them. If you’re looking to put things off and keep putting your IRS issues off, don’t give them a call. They are experts and they helped me recover. I used to be a truck driver during the late 90s and I ended filing all of my tax years in 2000 after I filed Bankruptcy… that was wrong. The IRS concluded I owed $64,000. Their attorney work determined that since I'm now retired and on fixed income, I can no longer pay for this. I wouldn't even think to fight the IRS by myself. I tried to give them a call and even that was difficult within itself. I’d get a different guy every time I called and they never cared about my situation or even helping me to solve it. Thank GOD for this firm as well as their expertise.