Prior to my wife's death, we made all of the arrangements including payment in full for 2 plots and a plack at Woodlawn. 6 months later, the plack has still not been ordered. My wife's family complained to the director but she made no attempt to reach me. Claimed the phone number in the file was bad. But never tried to look up an alternative, send me an email or drop a note b y snail mail. The dirt on the grave has settled. It looks terrible. The director and the owner are now apologetic, but this is totally unacceptable. I'd stay away from this place.
