Juliana - Profile

Juliana
Reviews
My husband and I did enjoy living here for about a year, and never had any issues with our apartment or maintenance throughout that year. However, at move out, maintenance pulled back the carpets to check for pet urine stains as we were expecting. However, we were not expecting to see over 10 urine stains just on the underside of the downstairs carpet. Most in areas that had been covered by furniture from the day we moved in. We do not have children and we never had a pet. Never even watched someones dog or small child. They checked their records, and it showed that the carpet had been pulled up and inspected before we moved in, and that there were no stains present at the time of the last tenant's move out. Basically their paper trail showed that we had put the stains on the carpet. My husband had deployed, I was alone, was ready to get out of there, and honestly felt very taken advantage of by the property manager. The carpet was new before the previous tenant, and I was told that tenant "was only there 3 months and never had pets on file". I'm pretty sure they charged that guy 1100 to replace carpets that were only 3 months old, never replaced them so they could get another year's use out of them, and then charged us again at our move out. Or someone didn't bend over to pull up the carpet and said they did. On top of that I paid the money to have the carpets professionally cleaned, as I was instructed to do if I wasn't anticipating replacing the carpet. That carpet has since been thrown out. Unless they just banked our money, didn't replace the carpets, and plan to screw the next set of tenants. Again, it was a decent place to live, but they will find a way to take your deposit and then some, whether you did the damage or not.
1/10/2014 9:43:52 AM Report