We have been costco members for years, here in Merced,CA., and in N.Y. state. I own a recent model BMW and a set of 4 Bridgestone Serenity tires from Costco of Merced. The first time I brought it back to them for tire rotation was the summer of 2010 and they lifted the car in the wrong place bending and creasing the body kit below the back right door, it had to be reshaped, filled in, and repainted.
This time, on April 3rd 2012 I returned to find the car UNLOCKED sitting at the curb with my 64 GIG ipod missing from the charger in the middle console. (I have the apple receipt $439), and now a police report containing the serial number of the stolen device.
The tire shop attendant told us (and another customer) that he was alone and THE ONLY EMPLOYEE working the tire dept that evening, but the next day the tire dept manager (Sean) said that was impossible because there were TWO employees that evening. COSTCO said from the store, and from their Chicago offices that they are NOT responsable for any damages or anything missing from cars while the cars are in their possession.
