My wife today had a flat at work. The insurance called u save auto. They were supposed to change the spare and said they could not get the spare off the car. The tow guy said they can tow the car to the shop and plug the tire because they found a nail in the tire. They guy said the cost would be $20.00 and the insurance will pay the towing. After work 4 hours later she went to get the car. They tried to get her to buy a new tire. They never even touched it all day. She told them no plug it like i asked. They took one hour to plug the tire and said she had to pay $50.00 dollars. $20.00 for the plug and $30.00 for labor. This is complete BS, you don't charge labor for plugging a tire and it should take only ten minutes to do the job. I will post this on every site I can find so nobody will go to there rip-off place.