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Webroot.com/safe - Just enter Webroot Keycode at www.webroot.com/safe and Get Started with your Webroot Safe and Protect Your Devices from Threats etc.
Once you have considered the above two factors; then try installing the antivirus product from Webroot.com/safe again and you won’t face any issue with the procedure. But in case, the installation process fails again then you can always rely on the customer friendly support staff of Webroot for any kind of aid and assistance.