Company description
MSN is a national, privately-held company delivering comprehensive medical billing services and practice management solutions to the Radiology, Pathology, Anesthesia and other specialty healthcare markets. We are your partner to improved billing efficiency and revenue.
Founded in 1996, MSN provides services to more than 170 client groups throughout the United States and the U.S. Virgin Islands.
UNMATCHED EXPERIENCE
Bo Trotter, FRBMA (President & Founder) brings more than 40 years’ experience in medical practice management and billing. He has carefully cultivated a team of industry-leading specialists in billing, coding, technology and compliance—all committed to ensuring the success of our Clients.
CLIENT-CENTRIC APPROACH
MSN understands the basics of revenue cycle management are consistent, but each practice is unique. MSN learns the nuances of each group and works closely with practice leadership to ensure smooth transition and establish efficient, effective processes to maximize revenue.
The MSN team consistently delivers innovative, customizable billing solutions, supported by a robust physician and practice education program that results in increased revenue. In addition, real time access to practice data supports group decision-making.
MSN’s focus on providing outstanding customer service is backed up with strong industry knowledge, proactive communications, and a professional framework of regulatory compliance to make sure physicians are correctly paid for the work they do.
A national, privately held company that delivers comprehensive medical billing services & practice management solutions to improve efficiencies & revenue.
INNOVATIVE TECHNOLOGY
MSN’s advanced, industry-leading billing technology gives clients access to real-time information from a robust relational database so they have in-depth visibility and access to their data. Confidential communications are also available via secure physician portal.
MSN’s unparalleled Business Intelligence Platform can improve practice performance through a suite of analytical tools to support both clinical and financial decision-making.
MSN’s innovative technology provides a proven foundation for effective, comprehensive and efficient billing and collections activities.
More details
- How is MSN different from other billing companies?
- MSN was founded and is owned and managed by “in-the-trenches” medical business managers. No other company can match the talent and experience MSN brings to the table in support of its physicians. MSN not only understands how an effective medical business office should function, but also the day-to-day operational challenges physicians and administrators face. We speak the language of the medical practice and provide a wealth of resources to support the overall business of the group.
MSN headquarters are located in Georgia, with smaller support offices distributed across the country. This provides responsive, localized points of contact for client practices. Operational personnel are extremely proactive and coding serves as a good example. Internal reviews and monitoring are ongoing and external audits are conducted annually by outside consultants.
In addition, MSN is a private company, which means the sole focus is on supporting the business of its physician clients. MSN is not subject to juggling shareholder demands, such as percentage growth goals and higher stock prices. Instead, MSN is focused on meeting physician expectations of more accountability and increased revenues.
- How does MSN estimate its fee?
- MSN estimates a billing fee based on each practice’s scope of work. Critical areas to consider in proposing a fee include average payment per procedure, payer mix; electronic interfaces and mix of modalities. MSN knows the billing fee reflects the level of resources physicians will allocate for collection of their revenues. Although MSN may not always be the least expensive option, experience shows the difference is more than made up for in bottom line results achieved.
- Can MSN help with MIPS?
- MSN offers a CMS approved Qualified Clinical Data Registry (QCDR) supported by detailed and timely performance feedback.
MSN QCDR Clients benefit from the following services:
Monthly “Performance Met” percentage reports by group, physician and location
Number of claims where performance was not met with claims detail
Education about available measures and a review of changes, updates and documentation requirements
Choice of measures is at the Client’s discretion
Annual submission of quality and improvement activity data and CMS’ confirmation of receipt
Clients also have the ability work with MSN to develop new MIPS measures which can be submitted to CMS for consideration
MSN also developed an optional premium consulting program for Clients who want to dedicate themselves to achieving the highest possible incentives under MIPS. This consulting program is in addition to the MIPS services included through the QCDR and as such, is priced separately. A sampling of the services included this program are: a) Client education sessions held twice per year to discuss the implications of the Proposed and Final Rules specific to their TIN(s); b) development of an annual plan focused on helping optimize MIPS scores for all MIPS categories; c) monthly Client project meetings to analyze progress against the plan and adjust course as needed; d) interpretation of the semi-annual Cost and Quality data that drive MIPS scoring; e) determination of whether the Promoting Interoperability performance category applies, and if so, how best to optimize the TIN’s score in the annual plan; and f) identification of measures where performance is not met and assistance in correcting these to “performance met.”
.png51a1b36c-48f4-4ed4-b96f-5a10c13031df-big.jpg)
