This garage is clean, well-lit, and secure, and if that is all my review were based on I would definitely give it 5 stars.. However, the person in the garage office can be snooty and demeaning. If you have problems with your card working after hours and you call the emergency number, be prepared for a lecture. Same thing if your card does not swipe on the first (or even second) try----you must have done something to prevent the card from not working. Customer service seems to be non-existent. However, with that said, it is a clean and secure garage.