His warm demeanor and honest approach made me feel comfortable proceeding with my elective surgery. I found his staff to be very knowledgeable and available for questions. The surgery was a success - achieving a natural look while enhancing my overall appearance. I was very happy throughout the process and the after care was superb. Unlike other doctors, Dr. James Fernau does not charge for many of the additional office visits - he makes you feel safe and comfortable from the start. Of course he is an exceptionally talented doctor, but what makes him stand out is his patience and care for every client.