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If a user is having issues regarding the network, he must check the distance between the router and your computer. The computer must be at an appropriate distance to the router and you can also check other details through the Network Settings tab of the linksyssmartwifi.com window. If you are not able to access the web interface of your router, contact the ISP ( Internet Service Provider) of your Linksys router’s network to ask for further details regarding the network.