Company description
With over 20 years of experience, Exchange Solutions delivers expertise in designing, building and operating 1 to 1 loyalty solutions and additional e-commerce technology, powered by AI and Advanced Analytics. The products help Retailers achieve business objectives for increased profitability and deeper member engagement. Operating out of offices in Boston, Massachusetts and in Toronto, Canada, Exchange Solutions has global reach for implementation of their SaaS products - ES Loyalty, ES Loyalty Boost, ES Engage and ES Optimize. The programs and products enable Retailers to increase Customer Lifetime Value (with improved average revenue per customer); create and maintain profitable loyalty, rewards and affinity programs; optimize promotions with individualized Smart Offers for cross-selling, upselling and demand-shaping; protect margins for increased e-commerce profitability; and provide conversion solutions to stretch customer orders every visit, increase cart conversion and mitigate cart abandonment.